Privacy Policy
This policy explains what personal data Enmode Lifestyle collects, why, and how you can control it.
Who we are
enmode.in is run by Enmode Lifestyle, [BUSINESS ADDRESS]. For privacy questions, contact [EMAIL].
What we collect
- Order details: name, phone number, email, delivery address and PIN code.
- Payment details: payments are processed by Razorpay. We do not see or store your full card or bank details.
- Messages: what you send us on WhatsApp or email.
- Website usage: basic, anonymous information such as pages visited and device type, collected through analytics tools if enabled.
How we use it
- To confirm, ship and deliver your order
- To send order updates and tracking
- To handle returns, refunds and warranty claims
- To answer your questions
- To improve our website
We only send marketing messages if you agree to receive them, and you can opt out at any time.
Who we share it with
- Razorpay, to process payments
- Courier and logistics partners, to deliver your order
- Our website host and analytics provider, to run the site
- Government authorities, only when the law requires it
We do not sell your personal data.
Cookies
Our website may use cookies for analytics and to remember basic preferences. You can block cookies in your browser settings. The site will still work.
How long we keep it
We keep order records for as long as needed for delivery, warranty, and tax and accounting laws. Other data is deleted when it's no longer needed.
Your rights
Under the Digital Personal Data Protection Act, 2023, you can ask us to access, correct or delete your personal data, or withdraw consent. Email [EMAIL] and we'll respond within 30 days.
Grievance officer
[GRIEVANCE OFFICER NAME], Enmode Lifestyle, [BUSINESS ADDRESS]. Email: [EMAIL].
Changes to this policy
We may update this policy from time to time. The date at the top shows when it last changed.